Privacy policy

Effective Date: 01/01/2026


This Privacy Policy describes how Este’ Botanical Hair & Scalp Oil (“Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

 

1. Contact

If you have questions about this Privacy Policy, want more information about our privacy practices, or would like to make a complaint, you can contact us:


  • Email: esther@estebotanical.com
  • Mail: [Insert Business Address]
  • Phone: [Insert Phone Number]

 

2. Information We Collect

When you visit our Site or place an order, we may collect personal information to provide our services and improve your experience.


Device Information


  • Purpose: To load the Site properly, analyze usage, and optimize the website
  • Collection: Automatically via cookies, log files, web beacons, or pixels
  • Shared With: Shopify and other service providers that help operate the Site
  • Details: Browser version, IP address, time zone, pages visited, search terms, and interaction with the Site

Order Information

  • Purpose: To fulfill orders, process payments, ship products, and communicate with you
  • Collection: Directly from you at checkout
  • Shared With: Shopify, payment processors, and shipping partners
  • Details: Name, billing and shipping address, email, phone number, and payment information

Customer Support Information


  • Purpose: To respond to inquiries and provide support
  • Collection: From you when you contact us
  • Shared With: Service providers helping with support (if applicable)
  • Details: Messages, emails, and any additional info you provide


3. Minors

 

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe your child has provided personal information, contact us to request deletion.


4. How We Use Personal Information

 

We use your information to:


  • Process orders and payments
  • Ship and fulfill your purchases
  • Communicate order updates and respond to inquiries
  • Improve our products, services, and website experience
  • Send marketing communications if you opt in


5. Sharing Personal Information

We may share personal information with service providers to provide our services:

  • Shopify (for website hosting and order processing)
  • Payment processors (to process payments securely)
  • Shipping carriers (to deliver your orders)
  • Other service providers as needed


We may also share information to comply with the law or protect our rights.


6. Behavioral Advertising


We may use your information to provide targeted ads or marketing:

  • Google Analytics: To analyze how customers use the Site
  • Third-party marketing apps: To share information with advertising partners (if applicable)
  • Shopify Audiences: To show ads to potential customers similar to our buyers


You can opt out of targeted advertising here:



7. GDPR Compliance (if applicable)


For customers in the European Economic Area (EEA):

  • Legal Basis: Consent, contract performance, legal obligations, or legitimate interest
  • Retention: We keep your information until you request deletion
  • Automated Decisions: Shopify uses limited automated processing for fraud prevention only


8. CCPA Compliance (if applicable)


For California residents: 

  • We do not sell your personal information
  • You have the right to request access, deletion, or opt-out of sharing personal information


9. Data Security

 

We implement industry-standard measures to protect your personal information, including encryption and secure storage. While we work hard to secure your information, no system is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

 

Our Site may link to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.


11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of the Site after updates constitutes acceptance.